Privacy Policy

Thank you for visiting and using the Vaxa Group website (hereinafter referred to as the “Site”). We sincerely respect your privacy and assure you we will take every measure to protect your privacy and personal information. We are here to serve you as highly valued members, so your peace of mind and confidence while using the Site are our highest concern. 

This privacy policy applies to this Site only. It does not apply to other websites to which we link. Because we gather certain types of information about our users, we want you to understand what information we collect about you, how we collect it, how that information is used, and how you can control our disclosure of it. You can rest assured that everything below accurately represents our policy regarding your privacy and personal information, so you can trust there is no mysterious “small print.” By using the Site, you agree that your use signifies your assent to this privacy policy.

Information Collection

We collect two types of information from you: i) information that you voluntarily provide to us (e.g. through a voluntary registration process, sign-ups or emails); and ii) information that is derived through automated mechanisms.

Voluntary Registration Information.

In order to fully access this Site, you must first complete the registration process, during which we may collect personal information about you. The information will include your name, physical or mailing address, and email address along with several optional fields to help us better service your needs. From time to time, for security or other purposes, we may also ask you to resubmit or reconfirm some or all of your personal information. We do not collect personally identifiable information about you except when you specifically provide or confirm such information to us on a voluntary basis.

By registering with us, you consent to the use and method of disclosure as described in this privacy policy.

Information From and/or About Others

We may also collect and store personally identifiable information about other people that you provide to us, as well as information about you provided by others.

Information You Upload or Distribute

If you or other users use our Site to upload, share and/or distribute content (including videos, comments or other submissions), and such content contains personally identifiable information about you or others, such information may be stored in order to allow for such uploading, sharing and/or distribution. As a requirement to use our Site, you acknowledge that you have the appropriate consent(s) from any individual (or the parent of any child under the age of 13) to share their personally identifiable information with us.


Non-Personal Information

Vaxa Group collects information that is sent to us automatically by your web browser. Vaxa Group may use this information to generate aggregate statistics about visitors to the Site. This information typically includes details about your:

IP Address.

Browser Type.

Browser Plug-In Details.

Operating System.

Local Time Zone.

Date and Time of Each Visitor Request (e.g. web pages selected and time spent on each page).

Referring Site and/or Search Engine.

Device Type (e.g. desktop, laptop, tablet, phone, etc.).

Screen Size, Colour, Depth, and System Fonts.


Vaxa Group may use non-personal information for various business purposes such as providing customer service, fraud prevention, market research, and improving our Site. The information we receive depends on the settings on your browser. Please check your browser if you want to learn what information your browser sends or how to change your settings.

Voluntary Information for Services and Features

We also collect personally identifiable information when you choose to use certain other features of the Site, including, for example: i) making purchases, ii) consenting to receive email or text alerts about upcoming promotions or events, iii) participating in our forum and blogs, and iv) commenting on articles. When you choose to use these additional features, we require you to provide your “Contact Information” in addition to other personal information that may be required to complete a transaction such as your phone number, billing and shipping addresses and credit card information. Occasionally, we may also request information such as your shopping preferences and demographics which will help us better serve you and our other users in the future.

What are Cookies, Web Beacons and Other Tracking Technologies?

As is common practice among major member services and information related websites  our Site uses cookies and other similar technologies that help us better customize your experience. For example, cookies are that technology that enables a site to recognize you as soon as you visit the site, thus giving you immediate access without requiring you to sign in repeatedly. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. If a user’s system is idle for a defined time, the cookie will expire, forcing the user to sign in again to continue their session. This prevents unauthorized access to the user’s information while they are away from their computer. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Site every time you visit those pages.

Other tracking technologies that we may use include web beacons and pixel tags. Web beacons are small pieces of data that are embedded in images on the pages of our Site. Web beacons may involve the transmission of information directly to us, to another party on our behalf, or to another party in accordance with its privacy policy. We may use web beacons to bring together information we collect about you. Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

In the course of serving their own videos and advertisements to this site, our third-party affiliates and advertisers and may use cookies, web beacons, pixel tags or other tracking technologies for the same customer experience enhancing purposes outlined above and can be used to decide which ads you see on our Site, and on third-party sites and applications.


You may choose to invite friends to join the Site by sending invitation emails via our invite feature. The Site stores the email addresses you provide so that the respondents may be added to your social network, confirm orders/purchases and also to send reminders of the invitations. Recipients of invitations may contact us to request removal of their information from our database.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present the Site and its contents to you.

To provide you with information, products, or services that you request from us, such as fulfilling product orders and providing customer service and support.

To support your use of the Site, such as allowing you to participate in interactive features on the Site.

To provide you with notices about your account, including expiration and renewal notices.

To notify you about changes to the Site or any products or services we offer or provide through it.

To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

In any other way we may describe when you provide the information.

For any other purpose with your consent.


The Site may use your personal information to deliver information and promotional offers based on data such as region, gender, interests, goals, habits, etc. Likewise, to enhance your experience, the Site may engage certain trusted third parties to track usage, analyse data such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring Web site (if any) and other parameters in the URL. This is collected in order to better understand our Web site usage, and enhance the performance of services to maintain and operate the Site and certain features on the Site.

Disclosure of Your Information

We may disclose personal information that we collect, or you provide as described in this privacy policy:

To contractors, service providers, and other third parties we use to support our delivery of products and services to you, or who otherwise support our business.

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

To enforce or apply our Terms of Service and other agreements, including for billing and collection purposes.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Vaxa Group, our customers, or others.

This may include exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

For any other purpose as may be disclosed by us when you provide the information.

For any purpose with your consent. 

We may also disclose, without restriction, aggregated information about our users, and information that does not identify any individual.

How Vaxa Group Protects Your Information

We are committed to protecting the information we receive from you. We take appropriate security measures to protect your information against unauthorized access to or unauthorised alteration, disclosure or destruction of data. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

Third Party Advertising

Advertisements appearing on this Site may be delivered to you by Vaxa Group or one of our Web advertising partners. As noted above, our Web advertising partners may use cookies to enhance your user experience by recognizing your computer each time they send you an advertisement. In this way, they may compile information about where you, or others who are using your computer, saw their advertisements and determine which advertisements are clicked. This information allows an advertising partner to deliver targeted advertisements that they believe will be of most interest to you. Vaxa Group does not have access to or control of the cookies that may be placed by the third party advertising servers of ad partners.

This privacy policy covers the use of cookies by Vaxa Group and does not cover the use of cookies by any of its advertisers

Links to Third-Party Sites

Our Site contains links to third party websites, applications and services not operated by us. These links are provided as a service and do not imply any endorsement by Vaxa Group of the activities or content of these sites, applications or services nor any association with their operators. Vaxa Group is not responsible for the privacy policies or practices of any third party including websites or services directly linked to our Site. We encourage you to review the privacy policies of any third party site that you link from our Site.

Social Media Features & Widgets

Our Site may include social media features, such as the Facebook links, and widgets, such as the “Share This” button or interactive mini-programs that run on our Site. These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policies of the third parties providing them.

Accessing and Updating Your Personal Information and Preferences

We provide mechanisms for updating and correcting your personal information for many of our services. You may modify or remove any of your personal information at any time by logging into your account and accessing features such as edit and account.

Email Choice/Opt-out

If you no longer wish to receive updates or notifications, you may opt-out of receiving these communications by changing your Alert settings and/or Preferences in your Account controls.

Children’s Privacy and Parental Controls

We do not request or accept any personal information from minor children. If you are not 18 or older, you are not authorized to register as a user/member of the Site without written permission from a parent or legal guardian. We take special precautions with regard to personally identifiable information of children under age 13. If we learn that personally identifiable information of a child under age 13 has been collected without parental consent through our Site, we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child or a minor under the age of 13 has posted, submitted or otherwise communicated Personal Information to our Site without your consent, then you may alert us at “[email protected]” so that we may take appropriate action to remove the minor’s personally identifiable information from our systems. Please contact us for more information.

The Obligatory Disclaimer

By consenting to the Terms and Conditions of the Site and thereby this privacy policy as well, you acknowledge that no data transmission over the Internet is completely secure. You acknowledge that we cannot guarantee or warrant the security of any information you provide to us and you transmit such information to us at your own risk.

Notification of Changes

Vaxa Group reserves the right to edit this privacy policy from time to time at its sole discretion. It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this privacy policy to check for any changes. Your continued use of the Site indicates your assent to the privacy policy as posted.


If you have any questions or concerns regarding this privacy policy please contact:

Vaxa Group

GPO Box 3065

Brisbane, Queensland

Australia 4000

[email protected]

Vaxa proudly works with organisations across Australasia and the Indo-Pacific, creating start-to-finish solutions that help organisations grow and succeed.

+617 3102 4145 / [email protected]